Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-solutions-for-increasing-motorcycle-repair-profitability.livebursts.com (hereinafter referred to as “AI Solutions” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://ai-solutions-for-increasing-motorcycle-repair-profitability.livebursts.com.
  2. Any mobile applications or software we offer.
  3. Online services and tools accessed through our platform.
  4. Products and services provided by AI Solutions.

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide you with a personalized experience.
  2. Website Visits: Each time you visit our websites, our systems may record basic information such as IP addresses, browser types, and access times for internal analytics and improvement purposes.
  3. Communication: We may reach out to you via email, calls, or texts/SMS for newsletters, promotional offers, or to provide updates about our services. You can manage your communication preferences in your account settings.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Credit card or debit card details for purchases made on our platform. We use secure payment gateways to process transactions.
  3. Financial Information: Banking information required for direct debits or refunds.
  4. Purchase Information: Details about your orders, including products purchased, quantities, and shipping addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IDFA (Identifier for Advertisers) or Google Advertising ID, used for targeted advertising purposes.
  6. Location Data: Your geographic location data if you choose to share it or if we collect it through automated technologies for service improvement.
  7. Feedback and Reviews: Comments, reviews, and ratings you provide about our products or services.
  8. Social Media Information: If you log in or connect your social media accounts to our services, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Details about the products you interact with on our platform, such as product preferences and browsing history.

We obtain this information through direct user input, interactions with our systems, and automated tracking technologies like cookies. Third-party service providers may also share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website or applications. They allow you to navigate through pages seamlessly.
  2. Preference Cookies: We use these cookies to remember your preferences, such as language settings, display choices, and ad personalization.
  3. Analytics Cookies: These track user behavior on our sites, helping us understand how visitors engage with our content. This data is used for analytics and service improvement purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

AI Solutions retains personal data only for as long as it is necessary for the purpose it was collected or as required by law. Here’s a breakdown:

  1. Account Information: Retained while your account remains active, and for a period after account deactivation to comply with legal obligations.
  2. Transaction Data: Kept for financial record-keeping and tax purposes (up to 7 years).
  3. Customer Support Records: Retained for the duration of customer support interactions plus an additional period for historical reference.
  4. Analytics Data: Aggregated and anonymized data may be retained indefinitely for internal analytics purposes.

When you request account deletion or choose to unsubscribe from our communications, we will remove your personal data from our active systems.

Security Measures

We prioritize the security of your personal information:

  1. Utilize industry-standard encryption protocols to protect data during transmission and storage.
  2. Implement secure payment gateways for transaction processing.
  3. Regularly review and update our security measures to adapt to emerging threats.
  4. Employ access controls to restrict data access only to authorized personnel.
  5. Conduct regular security audits to ensure compliance with data protection standards.

Children’s Privacy

AI Solutions does not knowingly collect or solicit personal information from children under the age of 18. Our services are not directed at individuals in this age group, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: The right to correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit our use of your personal data for specific purposes.
  5. Portability: The right to receive a copy of your personal data in a structured format, portable across systems.
  6. Objection: Object to the processing of your data for legitimate interests or direct marketing.
  7. Non-Discrimination: You have the right not to be discriminated against for refusing to provide personal data.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

AI Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: privacy@ai-solutions-for-increasing-motorcycle-repair-profitability.livebursts.com
  • Address: AI Solutions Privacy Team, [Our Physical Address]

We are dedicated to handling your inquiries promptly and efficiently.